Return & Exchange Information

Quick Returns, Easy Refunds – Convenience Perfected!

What kind of products can I return?

All kind of products sold through Hopio.pk can be returned.

What is the time duration for returning a product?

You can return the product within 30 Days of delivery.

What are the return conditions?

The following conditions are to be kept in mind at the time of returning a product:

  1. The product delivered is not as expected or advertised.
  2. The product delivered is of the wrong size/specification/color.
  3. The product delivered is either received in damaged or a defective condition.

It is to be kept in mind that the product returned is in original form (unused, original packaging, seals, and tags attached), along with all the accessories (if any), etc. that came with it.

How to return a product?

Simply Contact with us via email or WhatsApp.

How to track my returned order?

You will receive a tracking number through SMS after the product has been dropped-off.

How long does it take to receive the replaced product?

Your order will get replaced within 5 to 15 days but it may vary depending on the nature of the product being replaced and the location of the customer.

For further information regarding delivery time, please visit our website

How long does it take to receive a refund?

  1. Hopio Voucher: Within 5 to 7 Wroking days.
  2. Bank Deposit: Within 7 to 12 Working days.